Todd Graves reveals the ‘secret sauce’ for buyer expertise within the Sept. 8 Enterprise Discussion board

Vermont Enterprise Journal What’s the key for turning clients into diehard followers? Elevating Cane’s founder and CEO Todd Graves will share his tried-and-true technique within the September Enterprise Discussion board webcast.

This webcast will broadcast at 12 PM Wednesday, September 8. Registration is free.

Graves has grown his restaurant chain to 500-plus places globally; it’s frequently acknowledged for its distinctive enterprise mannequin, cool tradition, neighborhood involvement and buyer satisfaction. He has been honored with quite a few trade awards and accolades, together with being named one of many Prime 100 CEOs within the U.S. by Glassdoor, an Ernst & Younger Entrepreneur of the 12 months. As an lively neighborhood accomplice, Graves and Elevating Cane’s have given greater than 25% of the corporate’s earnings again to the communities the place the eating places function, a follow that earned the corporate the SCORE Award for Excellent Socially Progressive Enterprise.

He’s the host of the brand new docuseries Restaurant Restoration on Discovery+, serving to restaurateurs throughout the nation overcome the struggles of working throughout a pandemic. He has additionally made appearances on FOX’s Secret Millionaire, Animal Planet’s Treehouse Masters, and the Meals Community’s Meals Court docket Wars.

The twenty first Century Enterprise Discussion board debuted in 2021, that includes a lineup of profitable prime executives, specialists, and international thought leaders to share concepts and insights as enterprise executives, entrepreneurs, homeowners and managers navigate the brand new 12 months forward. It airs on the second Wednesday of every month, interviewing friends in a Q&A format.

The twenty first Century Enterprise Discussion board is introduced by Vermont Enterprise Journal and is sponsored by NBT Financial institution. Registration is free; enroll at


Click on right here for a “sneak peek” of the subsequent episode.

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