Odessa Billing and Assortment division briefly closes for system updates

Odessa Billing and Assortment might be closed from October twenty fifth – November 2nd as they make updates and modifications to their fee system for Odessa residents.

ODESSA, Texas — Director of Billing and Assortment, Agapito Bernal says the division closure is to implement a brand new billing system for Odessa residents.

“Our new billing system goes to be enforce which features a new fee system, an up to date studying system, and can be capable to talk seamlessly with our finance division,” says Bernal.

The large change he needs residents to look out for is how they are going to be receiving their payments otherwise than they’re used to. 

“They’ll have an 8 1/2 x 11 web page versus our postcard and we received’t be sending out any extra delinquent notices and every part might be encompassed in that one web page,” he says. 

That is the 2nd part of the replace that can solely be effecting three utilities: water, trash and strong waste.

An replace that he tells me ought to make the fee system safer.

“Our fee system is gonna be a bit bit extra about sturdy. As well as, it’ll be safer, that’s one of many considerations that we had with the outdated system. The safety wasn’t fairly there,” says Bernal. 

The division is not going to be taking any funds throughout the closing and residents ought to have been knowledgeable upfront about how they’ll plan to pay. 

“We’ve created a query throughout the scheduling so all people’s gonna be billed earlier than after which all people’s going to be billed afterwards so we’ve been getting ready for it,” says Bernal. 

Residents ought to anticipate this closing to final till November 2nd. 

If an emergency happens throughout the closing, you possibly can name 432-335-3200.

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